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Petsmart, the koi Experts
Ed: I couldn't let this story go without sharing:
My pond is two years old now and seems to be in pretty good balance. I've had a bunch
of comets thriving for the past year. Last week I decided I would "up the ante"
a bit and buy some cheap 5" koi and see how they do. Not wanting to spend much I went
to Petsmart. (Boy is THAT a misnomer!). I bought 6 small
koi with the Petsmart guarantee. They say that if one of them were to die within 14 days,
all I have to do is bring the dead fish in along with about a cup of water sample and they
will replace the fish.
You guessed it. One morning a few days later I discovered a dead koi. I put it in a baggie
of water and tucked it in the freezer because I wasn't sure when I'd be able to get back
to Petsmart to test their guarantee. Finally today I took the cadaver, frozen in a block
of ice, and a jar of water sample in. Here was the exchange I had with a pimple faced
sales clerk:
Me: "I'm afraid one of the koi I bought last week died. I brought him in with a water
sample like your guarantee says. I don't know what why he died."
Clerk: "Well, he's frozen!" (with lip curling as if to say 'Duh!')
I guess that's the level of diagnosis and insight we can expect when we pay Petsmart
prices! Aaaarrrrggghhhh! From recponds newsgroup |
